Daphne has been with Crystal Lake Community Management since 2011, and she a strong passion for customer service. Daphne has a unique background in customer service and management, and she has worked as an escrow officer and community manager. Daphne’s ability to find solutions is a strength to the team and communities she manages.  Outside of work Daphne enjoys canoeing, hiking, and spending time with friends.

Ronda has been in the property management industry for over 25 years working in the HOA, single family, and commercial management fields throughout Washington, Oregon, and California.  Ronda holds the CMCA and CCM designations. She has been with Crystal Lake Community Management for three years.

Outside of work, Ronda enjoys the outdoors and anything with water and sunshine!  Ronda recently tried rock wall climbing…and this is her new favorite sport!         

Tabitha has spent most of her career in the customer service field, and she has worked within the construction industry for the past four years. Tabitha joined the Crystal Lake team in 2017, and her construction knowledge has helped her with organizing and planning projects for communities. Tabitha loves to assist homeowners and tackle questions or concerns within the neighborhoods, and her customer service background has given her the all the tools needed to be a great resource to our homeowners. Outside of work, Tabitha enjoys exploring Bend with her husband and friends and playing with their two dogs.

Chris studied at the University of Oregon and brings years of experience in hospitality and customer service. He likes working with people and has a strong desire to succeed in the Community Manager role. Chris is a native of Bend. He enjoys hiking with his two rottweilers and spending time with friends.

Courtney is our Community Bookkeeper and Joined Crystal Lake Team in February 2019 and has 15 years in Customer Service and Accounts Payable & Accounts Receivable experience. She was born and raised on the Big Island of Hawaii and moved to Bend in 2018. Courtney loves what Bend has to offer. Outside of work Courtney enjoys hiking, traveling and hanging out with family.

Joshua has been with the Crystal Lake Community Management team since the Fall of 2018. He began working as a Facilities Coordinator for The Bridges at Shadow Glen community and recently transitioned into his current role as the Vendor Coordinator. Josh grew up in the suburbs of Chicago and studied Theater at Millikin University in central Illinois. His professional background spans many different areas such as retail, manufacturing, customer service, childcare, shipping, and management. Having worked in such a wide variety of fields has given Josh the communication and teamwork skills needed for the Vendor Coordinator position. His outgoing personality takes center stage when he’s out in the communities meeting with contractor and homeowners alike. Outside of work, you can find Josh on the stage performing or behind the scenes directing the All Aspects Teen Theater program at Cascade Theatrical Company.